Geocoupler ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Geocoupler platform and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this policy. If you do not agree with the terms of this policy, please discontinue use of the Service.

This policy was last updated on Friday, May 23, 2026. We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date.

We collect information you provide directly to us, such as when you create an account, subscribe to a plan, fill out a form, or contact us for support. This may include your name, email address, company name, billing information, and any other information you choose to provide.

We automatically collect certain information when you use the Service, including log data (IP address, browser type, pages visited, time spent), device information (hardware model, operating system), and usage data (features used, actions taken). This information is collected through cookies and similar tracking technologies.

If you connect third-party services or integrations to your Geocoupler account, we may receive information from those services in accordance with their privacy policies and your authorization.

We use the information we collect to provide, maintain, and improve the Service; process transactions and send related information including confirmations and invoices; send technical notices, updates, security alerts, and administrative messages.

We use your information to respond to your comments, questions, and support requests; send marketing and promotional communications (where permitted by law and subject to your preferences); and monitor and analyze usage patterns and trends to improve the Service.

We may use your information to detect, investigate, and prevent fraudulent transactions and other illegal activities, and to protect the rights and property of Geocoupler and others. We will not sell your personal information to third parties.

We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing, cloud infrastructure, email delivery, analytics, and customer support. These third parties are contractually bound to use your information only for the purposes of providing services to us.

We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a legal obligation.

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on our website.

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your personal data at any time by contacting us at support@geocoupler.com. Upon termination of your account, we will delete or anonymize your personal information within 90 days, except where retention is required for legal compliance, fraud prevention, or enforcement of our rights.

Aggregated or de-identified data, which cannot reasonably be used to identify you, may be retained indefinitely for analytics and product improvement purposes.

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal data; the right to restrict or object to certain processing; and the right to data portability.

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in any email we send, or by contacting us at support@geocoupler.com. Note that you may still receive transactional and administrative messages related to your account.

You may update or correct information in your account by logging into your account settings. You may also contact us at support@geocoupler.com to request access to, correction of, or deletion of personal information that you have provided to us.

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Where we transfer personal data originating from the European Economic Area, United Kingdom, or Switzerland to countries not recognized as providing an adequate level of data protection, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.

By using the Service, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our primary servers are located.

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete such information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@geocoupler.com so that we may take appropriate action.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@geocoupler.com